Privacy Policy

Bennett Reid — Personal Information Protection & Privacy Standards | Last Updated: September 2026

At Bennett Reid (www.bennet-reid.com), commercially operated by FF COMMERCE LTD ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you provide when visiting our store or making a purchase.

This policy applies to all interactions with Bennett Reid and has been tailored for customers in Canada in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. For data protection purposes, FF COMMERCE LTD acts as the organization responsible for managing your personal information.

1. Personal Information We Collect

Depending on how you interact with our website and customer service team, we may collect the following categories of personal information:

2. How We Use Your Information & Legal Grounds

We process personal information based on express or implied consent, performance of a contract, legitimate business interest, or compliance with legal obligations:

• Order Fulfillment & Services: Processing transactions, managing payments, arranging international shipping, handling returns, and offering support.
• Site Operations & Improvement: Troubleshooting technical issues, personalizing user experience, and analyzing website traffic performance.
• Fraud Prevention & Security: Verifying transactions, detecting unauthorized activity, and protecting system security.
• Marketing Communications: Sending promotional updates, special offers, or news where permitted by law. You may unsubscribe at any time via the email link or by contacting us.

3. Cookies & Sharing Personal Information

Cookies: We use cookies, pixels, and analytics tools to support shopping cart functionality, remember user preferences, and measure marketing effectiveness. You can manage cookie controls via your browser settings.

Service Providers: We share information with trusted third-party providers who assist in operating our e-commerce platform (Shopify), processing payments, delivering packages, preventing fraud, and providing analytics. We do not sell personal information for monetary consideration.

4. International Fulfillment & Data Safeguards

To offer direct pricing, products ship from our international fulfillment centers. As a result, personal information may be processed, stored, or accessed outside Canada and may be subject to the laws of foreign jurisdictions. We take reasonable measures to ensure adequate protection standards apply.

Data Retention & Security: We retain personal information only as long as necessary for business, legal, or tax purposes. We maintain physical, administrative, and technical safeguards to protect your data, though no online transmission can be guaranteed 100% secure.

5. Your Privacy Rights (PIPEDA & Provincial Laws)

Under Canadian privacy legislation, you have specific rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete records.
• Withdrawal of Consent: Withdraw consent for marketing or data processing subject to legal/contractual constraints.
• Inquiries & Complaints: Submit questions regarding our privacy practices or file a privacy-related concern.

To exercise any privacy rights, contact our Privacy Officer at info@bennet-reid.com. Identity verification may be required prior to fulfilling requests.

Data Controller Profile & Contact Information